We are the top professional Philadelphia based hard drive data recovery services company specializing in RAID and Server Data Recovery – Dropped Hard Drives – Mac Data Recovery – USB Drives – SSD Recoveries – NAS Drives – Same day diagnostics and emergency service available in our state of the art in-house Labs.
ri-State Data Recovery is located right next to Philadelphia in Havertown, Pennsylvania. We have been Philadelphia’s most trusted on-site data recovery firm since 2010. On November 2013 we were interviewed on location and featured in
The confidentiality and security of your data is our priority.
All work is done on premises in a secure, alarmed lab . We will be happy to give you a personal tour of the facility when you drop off your drive to us. This means we aren’t outsourcing your drive to another state and tacking on fees or compromising the security of your data. You won’t have to worry about where it’s going, if it’s being worked on someone qualified enough, permanent data destruction from inexperienced techs, or overpriced rates. You will speak to the engineer who will be working on your drive and can ask any questions you’d like without getting generic answers . If you aren’t local don’t hesitate to call us as we will walk you through the process. We use a certified class 10 clean room to repair damaged drives and are one of the only companies in the Tri-State area that is HIPAA certified and compliant. Taking your drive to a friend or tampering with it yourself from reading “do-it-yourself” tactics found online could leave your hard drive unrecoverable by anyone. Once a drive becomes physically damaged it’s important to stop powering it on and set it aside for professional services or you risk losing everything.
Running software on a damaged drive could “beat it to death” by creating an unrecoverable amount of bad sectors.
“Don managed to recover 98% of my 2tb drive that was damaged from heat and a drop. I had numerous photos for clients that I hadn’t delivered or backed up along with a number of personal files. He’s also just a really cool guy. So Grateful to had my drive in the care of the best.”
Why Philadelphia should choose Tri-State Data Recovery? Plain and Simple!
Tri-State Data Recovery uses a class 10 cleanroom
We have a class 10 ISO certified cleanroom here in our lab for level 3 recoveries. If you schedule an appointment for dropping off the drive we will be happy to give you a tour of the labs and explain the process. The cleanroom is necessary in any level 3 data recovery where the drive must be opened revealing the platters. No dust, or airborne particles can come into contact with the platters or risk unrecoverable sectors . The heads float on top of the platters like an airplane wing the fraction of the width of a human hair and read the data magnetically. A simple dust particle could cause a head crash. Many companies show generic pictures of large medical facilities with class 10, 100 or 1000 clean rooms that are used in hospitals to contain virus’. These types of clean rooms are not necessary in Data Recovery, although it surely wouldn’t hurt! Be especially careful with dealing with these types of companies. Be sure to ask if you can see the cleanroom yourself and make sure they aren’t outsourcing to another company. This ensures you aren’t overpaying with the middleman fees and keeps the risk of data theft and loss from under qualified techs minimal.Don Anderson working in his cleanroomPlatter SwapHead Stack Assembly (HSA)Extreme Platter DamageDamaged Heads from a Drop
Be sure to avoid any company that advertises clean rooms aren’t needed or advertises low flat rates. This means they don’t have a clean room or plan on ordering parts if needed . Who knows what they will do to your drive once they receive it. Usually just return it as unrecoverable if it isn’t an easy fix. We have received many drives that have been opened and tampered with by the wrong person only to result in permanent data loss and drive destruction. About 50% of the drives we receive require clean room repair such as head replacements.